Appogee HR Partner Program

Updated November 2023

1. Appogee HR  Partner Program Level

   1. The Appogee HR Reseller Partner Program has three program levels: “Referral Partner”, “Reseller Partner” and “Outsourcer Partner”.  
   2. Membership of the Appogee HR Partner Program is subject to the terms of the Appogee HR Partner Agreement between Appogee HR Limited and the Referral, Reseller or Outsourcer Partner.
   3. There are requirements for being a partner which are listed below.
   4. Review of status: The Program level for the partner may be reviewed by Appogee HR from time to time. If the requirements for “Appogee Referral Partner”, “Appogee HR Outsourcer Partner” or “Appogee HR Reseller Partner” are not met, then Appogee HR, at its sole discretion, may redesignate or change the level for the partner or terminate the membership of the Partner Program.
   5. A partner may be approved by Appogee HR to engage under different program levels (e.g. both Reseller and Outsourcer) for different clients. 
   6. Appogee HR may revise the Appogee HR Partner Program from time to time. Appogee HR will provide Reseller with 30 days notice of any material changes.

2. Partner Program Level Requirements

   Contractual Requirement	Appogee HR Referral Partner	Appogee HR Reseller Partner	Appogee HR Outsourcer Partner
   Contract and Application Form approved and accepted by Appogee HR	Required	Required	Required
   Partner Business Model	Partner has established  existing business relationships with potential customers for Appogee HR but does not meet requirements for other program levels	Partner shall resell HR systems or complementary business software to their clients	Partner shall provide complementary HR outsource services to their clients including full management of the client’s HR data and configuration and support of the HR service.
   Annual Sales Commitment (period from 1 August annually)	1 new customer order (referred)	3 new customer orders (total resold or outsource)	3 new customer orders (total resold or outsource)
   Partner Website (or equivalent) Promotion	Partner shall publicise Appogee HR Services on partner’s website and maintain an active hyperlink to www.appogeehr.com	Partner shall publicise Appogee HR Services on partner’s website and maintain an active hyperlink to www.appogeehr.com	Partner shall publicise Appogee HR Services on partner’s website and maintain an active hyperlink to www.appogeehr.com
   Case Studies	N/A	Reseller shall obtain authorisation for at least one customer case study, blog announcement or press release to be produced by Appogee HR each year (costs for producing the case study to be borne by Appogee HR).	Partner shall obtain authorisation for at least one customer case study, blog announcement or press release to be produced by Appogee HR each year (costs for producing the case study to be borne by Appogee HR)

3. Partner Benefits and obligation

   The following additional benefits are applicable based on the reseller program level.

   The Reseller Partner or Referral Partner must comply with the obligations and follow the processes set out below as part of receiving the benefits of the Appogee HR Partner Program.

   Program Benefits	Appogee HR Referral Partner	Appogee HR Reseller Partner	Appogee HR Outsourcer Partner
   New Sale Referral Fees and Resale Margins	Referral Fee: 20% of first twelve months of contract revenue from the initial start date of contract with a newly referred customer, contingent on deal registration approval (see below)	Partner discount: 30% from list price for new standard annual subscriptions sold by partner  (subject to approved deal registration- see below) 30% discount from list price for extensions and upgrades for accounts originally sold by  partner 10% discount on consulting and training. Subject to quote and statement of work	Partner discount: 30% from list price for new standard subscriptions sold by partner  (subject to approved deal registration- see below) 30% discount from list price for extensions and upgrades for accounts originally sold by  partner 10% discount on consulting and training. Subject to quote and statement of work
   Contract Renewal Referral Fees and Margins	No referral fees for contract renewals.	30% discount from list price for renewals of standard subscriptions for accounts originally sold by Reseller Partner	30% discount from list price for renewals of standard subscriptions for accounts originally sold by Outsourcer Partner
   Demonstration Account	No.  Referral Partners must engage Appogee HR for demonstration, assistance or set-up end-user trial.	Access to 25 user Appogee HR Service licences for demonstration domain, not to be used for internal production purposes.  Periodic sales and technical training	Access to 25 user Appogee HR Service licences for demonstration domain, not to be used for internal production purposes. Periodic sales and technical training
   Internal Use Licence	Access to FOC 10 user Appogee HR Service licence for production use by partner employees 50% discount from list price for add-on licence (contingent on at least 3 ongoing referral customers under contract)	Access to FOC 25 user Appogee HR Service licence for production use by partner employees 50% discount from list price for add-on licence (contingent on at least 3 ongoing resold customers under contract)	Access to FOC 25 user Appogee HR Service licence for production use by partner employees 50% discount from list price for add-on licence (contingent on at least 3 ongoing resold customers under contract)
   Listing on Appogee HR Partner Directory	Yes (subject to 3 customer subscriptions being maintained)	Yes (subject to 3 customer subscriptions being maintained)	Yes (subject to 3 customer subscriptions being maintained)
   Promotion of Partner in customer case studies	Yes (subject to customer approvals)	Yes (subject to customer approvals)	Yes (subject to customer approvals)
   Partner Sales and Order process
   Sales process	Referral Partner registers opportunity with Appogee HR. Referral Partner engages Appogee HR rep to lead the sale with the support of the Referral Partner. Appogee HR leads negotiations to close.	Reseller Partner registers opportunity with Appogee HR.  Reseller Partner engages Appogee HR rep to support the sale (if requested by Appogee HR). Reseller Partner leads negotiations to close.	Outsourcer Partner registers opportunity with Appogee HR.  Partner may request support from Appogee HR rep to support the sale. Outsourcer Partner leads negotiations to close.
   Contracting process	Appogee HR handles procurement process. Customer places order on Appogee HR, either online or off-line. Appogee HR pays Referral Fee to Referral Partner.	Reseller Partner handles procurement process. Reseller Partner takes order from customer and places order on Appogee HR (net of reseller discount).	Reseller Partner handles procurement process. Reseller Partner takes order from customer and places order on Appogee HR (net of reseller discount).
   Contracting entity and acceptance of Terms of Service	Customer accepts Appogee HR Terms of Service	Customer agrees to Appogee HR Terms of Service. Reseller partner shall ensure this happens as set out in the Partner Agreement.	Outsourcer Partner is contracting entity and accepts the Appogee HR Terms of Service.   Partner shall ensure that its contractual agreement with its clients is compliant with the Terms of Service and other terms as outlined in the Partner Agreement
   Appogee HR Partner Portal access	No	Yes. Visibility of customers and contract status only by portal admin users.	Yes. Visibility of customers and contract status by portal admin users. Ability to configure “HR Consultant” role for customer data access.
   Customer data access	No customer data access permitted	No customer data access permitted	Yes, Outsourcer partner has full access to  customer data and to configure and manage client instances for all users assigned the “HR Consultant” role.
   Invoicing and collection	Appogee HR maintains sole responsibility for invoicing and collection.	Reseller Partner maintains sole responsibility for initial invoicing and collection. Reseller Partner solely responsible for the timely payment of Appogee HR Subscription fees less partner discount to Appogee HR.	Outsourcer Partner maintains sole responsibility for invoicing and collection. Outsourcer Partner solely responsible for the timely payment of Appogee HR Subscription fees less partner discount to Appogee HR.
   Contract renewals	Appogee HR manages renewal process.	Reseller Partner responsible for renewal orders.	Outsourcer Partner responsible for renewal orders.
   Customer support	Provided directly by Appogee HR	Provided directly to client by Appogee HR but partner (with trained support personnel) has opportunity to provide first level support if desired	Provided directly to end-client by Outsourcer Partner

   
   

4. Appogee HR Price List

   Pricing for standard Appogee HR Services (subscriptions and standard assisted set-up services)  may be found on our websites at https://www.appogeehr.com/pricing.

   Consulting, API and Training services pricing is subject to specific quotation and/or a Statement of Work.

5. Partner Deal Registration approval process

The deal registration process exists to ensure that reseller discounts or referral fees are available to an Appogee HR Partner who identifies a new opportunity unknown to Appogee HR and provides sales support to close the sale. Only one Partner will be granted deal registration approval for any opportunity. To qualify for the benefits the Partner must register the deal by email providing:

1. End-User company name

2. Opportunity Size - users

3. Likely Appogee HR Service (HR, Leave Time)

4. Estimated close date

5. Background to registration: Actions taken to promote Appogee HR, how the reseller initiated the opportunity and their relationship with end-user

Appogee HR will review all deal registrations and respond within 14 days of submission. Deal Registration approvals expire after 60 days. Reseller may resubmit a deal registration request on expiry.

Appogee HR Partner Program - v2.3 - November 2023