Remote Onboarding: Engaging your new hire from wherever they’re working
Even before companies were working from home, onboarding staff successfully was a challenge, now it’s even trickier to get right.
If you’ve got staff joining your company remotely, it can be difficult to see how they’re adjusting to their new role. If it’s a new employees’ first ever job – the stakes are probably higher still; the experience they’ll have now is how they’ll gauge their transition into entering the world of work for the rest of their lives. Don’t be in any doubt; taking on new staff is a big deal.
And yet, depressingly, much of the data suggests that when it comes to the crucial job of onboarding new staff – that is getting them engaged, and encouraging them to feel welcome in your place of work – firms either don’t do it at all, or the experience they give is a poor one. However, when you’re working remotely the onboarding process has to be even better.
Not sure your onboarding experience is right? You’re not the only one...
According to a survey by CareerBuilder, only 37% of organisations actually have a structured onboarding process in the first place, but even when they do have one, other data suggests it’s pretty uninspiring [Gallup finds just 12% of employees believe their organisation has done a great job onboarding them].
Additionally, it’s already proven that one in three people will quit a new job within the first three months of them joining – with having ‘a bad incidence’ (from 34%) one of the top three reasons to have driven them away. These eye-opening statics make for difficult reading, however, all is not lost.
In fact, recruiters really do have a golden window to secure the emotional buy-in of staff, and onboarding them properly is the answer. According to the Society for Human Resource Management (SHRM), employee turnover can be as much as 50% in the first 18 months of employment, but just by having better onboarding, they can dramatically improve this. As research by Glassdoor reveals, a great employee onboarding experience can not only improve employee retention by as much as 82%, but productivity can leap by 70% too.
Turning things on their head, a negative onboarding experience can make new hires two-times more likely to look for other opportunities – which rather dramatically reveals that while not having onboarding at all is a risk, having it but doing a bad job of it could be just as bad.
How to create a virtual onboarding programme:
The best companies now understand that joining a new company doesn’t start from day one, but that it occurs much earlier in the process – actually in the run-up to them starting a new role.
It’s in the weeks before they turn up to their new workspace, that new people most crave information about the culture of the company they will be joining. They want to know who they will be working with, and what information they might need to know in advance. It’s a great idea to also be able to email new starters before their first day, pointing your new recruits to videos they can watch, web-chats they can join, to engage with people directly, or even just read up on company policies and request any pre-approved annual leave.
The crucial point, however, is that for those who take it seriously, none of their onboarding will be left to chance. They’ll most likely have an onboarding platform that can streamline the entire process for them, using automation to set up a process for the entire company – with a selection of communications and virtual event invites they can send, or a programme of asset distribution (such as sending out the staff manual etc.)
The whole point is, that onboarding needs to be seen as just as strategic as recruiting. Why waste losing the talent you’ve worked so hard to get by failing at this very first hurdle?
Provide a better employee experience with Appogee HR
Our online onboarding software for new hires helps you to engage candidates right from the moment they are hired.
Appogee HR Success - our advanced HR management software, allows you to configure a customised onboarding portal for your new employees. Helping you to engage new employees right from the moment they are hired.
Through this portal, they’ll be able to provide key information before they join, look up organisational charts and team profiles, and be kept up-to-date with any welcome messages or policies you wish them to view before joining.
They’ll even be able to notify you of any pre-booked holidays and provide details relating to Right to Work documentation or emergency contacts. What’s more, our solutions easily integrate with a number of Applicant Tracking Systems (ATS), such as Greenhouse and Teamtailor, making the onboarding process truly seamless.
Our comprehensive onboarding solution is available as part of our Appogee HR Success package. Why not request a demo today or try it for yourself free for 14 days?